Terms of Service

Last Updated: October 28, 2025

Agreement to Terms

By accessing or using Ordinal's accounting software as a service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Studio Kantala AB ("we," "us," or "our"), the owner and operator of Ordinal.

Service Description

Ordinal provides cloud-based accounting software that enables you to:

  • Manage invoices and expenses
  • Track financial transactions
  • Generate financial reports
  • Maintain compliance with Swedish accounting standards
  • Store and process financial data

The specific features available to you depend on your subscription plan.

Eligibility

To use our Service, you must:

  • Be at least 18 years of age
  • Have the legal authority to enter into these Terms
  • Operate a registered business or organization (for business accounts)
  • Provide accurate and complete registration information

Account Registration and Security

Account Creation

You must create an account to use our Service. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

Business Accounts

For business accounts, the person creating the account represents that they have authority to bind the business to these Terms.

Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and pricing. Current plans and pricing are available on our website.

Payment Terms

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment is due upon subscription or renewal
  • All fees are stated in Swedish Kronor (SEK) and include applicable VAT
  • You authorize us to charge your designated payment method

Price Changes

We may change our pricing with 30 days' notice. Price changes apply to subsequent billing periods. If you do not agree to a price increase, you may cancel your subscription.

Refunds

We do not provide refunds for partial months or unused time, except as required by Swedish law or at our sole discretion.

Late Payment

Failure to pay may result in suspension or termination of your account. You remain liable for all amounts due, plus any collection costs.

Free Trial

We may offer a free trial period. During the trial:

  • You have access to specified features
  • No payment is required
  • We may convert your account to a paid subscription at trial end unless you cancel
  • We reserve the right to modify or terminate free trials at any time

Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload viruses, malware, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service to transmit spam or unsolicited communications
  • Impersonate any person or entity
  • Collect data from other users without consent
  • Use the Service in competition with us
  • Resell or sublicense the Service without authorization

Violation of this policy may result in immediate termination of your account.

Data and Privacy

Your Data

You retain all rights to the data you input into the Service ("Customer Data"). You grant us a limited license to use, store, and process Customer Data solely to provide the Service.

Data Privacy

We process personal data in accordance with our Privacy Policy and GDPR. You are responsible for ensuring you have the right to share any data you upload.

Data Security

While we implement security measures to protect your data, you acknowledge that no system is completely secure. We are not liable for unauthorized access resulting from circumstances beyond our reasonable control.

Data Backup

We perform regular backups, but you are responsible for maintaining your own backup copies of critical data.

Intellectual Property Rights

Our Rights

The Service, including all software, designs, text, graphics, and other content, is owned by Ordinal and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service.

Feedback

If you provide feedback or suggestions about the Service, we may use them without obligation or compensation to you.

Service Availability and Modifications

Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free access. We may experience downtime for:

  • Scheduled maintenance (with advance notice when possible)
  • Emergency repairs
  • Circumstances beyond our control

Modifications

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice for material changes that negatively affect your use.

Third-Party Services

The Service may integrate with third-party services (e.g., banks, payment processors). We are not responsible for third-party services, and your use of them is subject to their terms and policies.

Termination

Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Termination by Us

We may suspend or terminate your account if you:

  • Breach these Terms
  • Fail to pay fees when due
  • Engage in fraudulent activity
  • Use the Service in a manner that risks harm to us or others

Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • You remain liable for any outstanding fees
  • You should export your data before termination
  • We may delete your data after a reasonable period (typically 30 days)
  • Provisions that should survive termination will continue to apply

Warranties and Disclaimers

Service Warranty

We warrant that the Service will perform substantially as described. This warranty does not cover issues caused by:

  • Misuse or unauthorized modifications
  • Third-party software or services
  • Your hardware or internet connection

Disclaimer

To the extent permitted by law, the Service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be error-free, secure, or uninterrupted.

Limitation of Liability

To the maximum extent permitted by Swedish law:

Exclusion of Damages

We are not liable for:

  • Indirect, incidental, consequential, or special damages
  • Lost profits, revenue, or data
  • Business interruption
  • Loss of goodwill

Liability Cap

Our total liability arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Legal Requirements

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under Swedish law

Indemnification

You agree to indemnify and hold harmless Studio Kantala AB (including its Ordinal product), its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of others
  • Your Customer Data

Compliance with Laws

Your Compliance

You are responsible for ensuring your use of the Service complies with:

  • Swedish accounting laws (Bokföringslagen)
  • Tax regulations
  • GDPR and data protection laws
  • Industry-specific regulations applicable to your business

Our Compliance

We design the Service to facilitate compliance with Swedish accounting standards, but ultimate responsibility for compliance rests with you.

Dispute Resolution

Governing Law

These Terms are governed by Swedish law.

Jurisdiction

Any disputes shall be resolved in the Swedish courts, with the district court of Stockholm as the court of first instance.

Negotiation

Before initiating legal proceedings, parties agree to attempt good-faith negotiations to resolve disputes.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Studio Kantala AB regarding the Ordinal service.

Amendments

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending an email notification
  • Displaying a notice in the Service

Continued use after changes constitutes acceptance. If you do not agree, you must cancel your subscription.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, pandemics, or internet/telecommunications failures.

Language

These Terms are provided in English. In case of discrepancy between translations, the English version prevails, except where local law requires otherwise.

Contact Information

For questions about these Terms, contact us at:

Studio Kantala AB

Trading as: Ordinal

Tullgårdsgatan 10, 116 68 Stockholm

Sweden

Email: info@ordinal.sh

Organization number: 559363-4602

Acceptance

By clicking "I Accept," creating an account, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Terms of Service | Ordinal